Global Teamworking for Team Leaders, Managers, and Facilitators              

Course Number:  009-BB
Recommended Duration:  1 Day

Intended Audience
All managers and leaders who need to work effectively in a virtual environment.

Course Overview
In global organizations the skills required to lead, manage, and participate in dispersed teams has become increasingly important. Participants will learn the “soft-skills” required when working in a virtual environment and how to select and leverage the information and communication technologies available in their workplace. Participants will also be encouraged to share their experiences of virtual working and to creatively seek ways to apply their learning on their return to work.

Objectives
As a result of taking this course, you will learn to:

• Recognize and deal with the unique challenges of working with dispersed teams
• Leverage the essential elements of high performance teamworking
• Define and agree on team roles and responsibilities
• Create an effective communication process
• Determine which technology will best accomplish the desired task
• Plan and manage virtual meetings
• Recognize and handle cultural influences
• Embrace diversity

Prerequisites:  None

Topics

• Virtual teams - from traditional to virtual teams

• The challenges of virtual teamworking

• Building high performance virtual teams

• Essential elements of high performance teamworking

• Team start-up

• Virtual teaming in practice

• Effective communication

• E-collaboration technology

• Planning and managing virtual meetings

• Managing conflict

• Embracing diversity

• Boundary management