Performance Management

Course Number:  010-GO
Recommended Duration:  ½ Day or 1 Day

Intended Audience:  Managers and Supervisors

Course Overview
This course is for managers and supervisors to hone the skills necessary for effective performance management, including: planning, analyzing, evaluating, and recognizing performance. Topics include goal/expectation setting, analyzing performance, coaching and feedback sessions, and effective performance reviews.

Objectives
As a result of taking this course, you will learn to:

• Plan for and conduct effective performance review meetings
• Conduct an effective feedback discussion with employees
• Incorporate coaching characteristics and skills into the workplace
• Implement an action plan to increase productivity through improved coaching and feedback

Prerequisites:  None

Topics

• The Performance Management Cycle

• Goal and Expectation Setting

• Analyzing Performance

• Coaching and Feedback Skills

• Conducting Effective Performance Review Meetings

• Triad Skill Practice

• Key Learnings Action Plan