Tools for Effective Team Leadership

Course Number:  032-GO
Recommended Duration:  1 Day

Intended Audience:  Team Leaders

Course Overview
This course provides participants with the knowledge and tools required for leading groups to work together effectively together as a team.

Objectives
As a result of taking this course, you will learn to:

• Serve as a change agent and role model for team members to look up to and follow
• Foster collaboration within the team and effectively address conflict
• Empower team members to accomplish goals and objectives
• Build trust among the team members by being honest and valuing diverse opinions
• Structure the team to quickly meet optimal performance through an application of foundational team concepts such as: stages of development, decision making models, operating norms/team values, leadership structures, and optimal feedback processes

Prerequisites:  None

Topics

• The roles of a team leader

• Team concepts

• What is a team

• Stages of team development

• Types of teams

• Operating norms

• Leadership styles

• A model for effective team structures and continuous team improvement

• Decision making and problem solving processes

• The basic principles of trust

• Identify behaviors that foster or destroy trust

• The use of open and candid communication

• How to raise difficult issues with team members

• Giving and receiving feedback in a team setting

• Resolving conflict  

• Effective team meetings and communications

• Tools to assess team effectiveness

• Action planning to incorporate skills into the workplace