Behavioral Based Interviewing

Course Number:  039-GO
Recommended Duration:  ½ Day to 1 Day

Intended Audience
Those individuals who will be interviewing and recommending candidates for selection.

Course Overview
This course is intended to provide participants with an opportunity to practice and apply BBI (Behavior Based Interviewing) principles and tools. Participants will practice conducting interviews. A team based interviewing methodology can be included if requested.

Objectives
As a result of taking this course, you will learn to:

• Utilize proven Behavior Based Interviewing (BBI) techniques to interview job candidates
• Select and write appropriate BBI questions based on job description, position requirements, required capabilities, and candidate experience
• Conduct interactive Behavior Based Interviews
• Participate in the team structured interview process (if applicable)

Prerequisites:  None

Topics

• Interviewing skills self-assessment

• Interviewing guidelines

• Telephone interviews/screenings

• Preparing for the interview

• Appropriate question creation

• Conducting the interview – tools for building rapport

• Closing and follow up

• Common selection problems

• Legal do’s and don’ts

• Interviewing skills practice

• Team based interviews

• Key learnings action plan