Presenting a Professional Image

Course Number:  044-GO
Recommended Duration:  ½ Day or 1 Day

Intended Audience:  All Employees

Course Overview
This course offers participants valuable information on presenting a professional image, using body language effectively, and appropriate business etiquette in and out of the office.

Objectives
As a result of taking this course, you will learn to:

• Present a confident and positive image in the workplace through dress, body language, and personal habits
• Apply fashion and appearance basics to your wardrobe
• Demonstrate business etiquette principals in the office and during meetings to increase productivity and improve communications

Prerequisites:  None

Topics

• Presenting a positive professional image

• The key components of a professional image

• The “attitude and image” connection and how it relates to your performance and productivity

• Effective use of body language

• How to give a good handshake and other confidence builders

• Business and office etiquette

• How to make memorable introductions

• Male/female protocol

• Business meals – some do’s and don’ts

• Effective and proper business meetings

• Handling difficult situations with style        

• Effective communication skills with business associates

• Listening and asking the right questions

• Personal action planning for making positive changes