The Power of Perception: The Impact of Perception on Performance             

Course Number:  057-KM
Recommended Duration:  1 Day

Intended Audience:  All Employees

Course Overview
This course explores how perceptions impact relationships and performance. A student teacher, not knowing the typical behaviors and performance of her class full of troublemakers, has a perception that they are gifted and brilliant. Amazingly, as she acts upon her perception, there is a turnaround in the students’ performance. True stories like this are explored to demonstrate how the assumptions we make about people influence performance.

Objectives/Topics
As a result of taking this course, you will:

• Find out why our performance is actually a self-fulfilling prophecy

• Learn how we unconsciously label people and trap them in our point of view

• Learn how to avoid making perceptual errors

• Learn how to make powerful, positive assumptions about people which actually increase performance

Prerequisites:  None