Personality Talk: Communication Techniques for Overcoming Personality Differences

Course Number:  071-KM
Recommended Duration:  1 Day

Intended Audience:  All Employees

Course Overview
Differences of personality or operational style can be a primary source of conflict in the workplace. Such energy robbing conflict arises when we fail to understand that we are all different in the way we do things. The ability to recognize and work within these style differences maximizes the benefits of diversity and infuses work teams with productive synergy. This course explores stylistic differences through the use of a simple personality profile (Myers-Briggs Short Form). This exploration creates an understanding of different stylistic types and provides strategies for speaking one another’s stylistic language.

Objectives/Topics
As a result of taking this course, you will learn to:

• Discover your own style and stylistic language

• Explore how your style is reflected in your personal and professional relationships

• Develop communication strategies for successful interactions with those who operate from another style

• Increase your interpersonal effectiveness both at home and in the workplace

Prerequisites:  None